1. Digital Products
1.1. Courses and Workshops: Refunds for the courses or workshops are available within 30 days of purchase, provided that the classes/workshops of that perticular course(s) have not started yet.
1.2. E-books and Other Digital Content: Refunds for e-books and other digital content are available within 30 days of purchase, provided that the content has not been accessed or downloaded.
2. Physical Products
2.1. Shipping Damage or Defects: If you receive a physical product like the welcome kit that is damaged or defective, please contact us within 10 days of receipt to arrange for a replacement.
3. Refund Process
3.1. Requesting a Refund: To request a refund, please contact us at info@codestackacademy.in with your order details and reason for the refund request.
3.2. Refund Approval: Refunds are subject to approval by our team. We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.
3.3. Refund Method: Refunds will be issued either to the original payment method used for the purchase or by cash within 10 business days of approval.
4. Exceptions
4.1. Non-Refundable Items: Certain items, such as gift cards or personalized products, may not be eligible for refunds unless they are defective or damaged upon receipt.
4.2. Membership/Booking/Reservation Fees: Membership/Booking/Reservation fees for subscription-based services like the Courses are non-refundable, except as required by law.
5. Contact Us
If you have any questions about this Refund/Cancellation Policy, please contact us at info@codestackacademy.in
Last Updated on: Dt.30/11/-0001
By making a purchase through the Website, you acknowledge that you have read, understood, and agree to be bound by this Refund/Cancellation Policy.